![]() This can be found either through your start menu on your PC or, on the printer’s LCD navigation screen, if it has one. ![]() ![]() You won’t need to open up the printer to do this as you just need to access the printer’s maintenance utilities. More than likely the problem will be an empty cartridge, so firstly, you should check the ink levels of your printer. ![]() If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.If you’re unable to achieve accurate colours when printing, there are a couple of easy tests you can do to determine what needs to be done to resolve the issue. To learn more about print head cleaning, refer to: At the cleaning confirmation screen, press OK. If cleaning is required, select Also B and press OK. If cleaning is not required, ensure All A is selected and then press OK. Reference (C) above shows the range number of pages printed by the printer.įollow the prompts on the LCD and select the pattern that is closer to the printed nozzle check pattern.Ĭhoose Also B if segments of the grid pattern are missing.Ĭhoose Also B if some or all the color bands have horizontal lines or streaks. Make sure no lines are missing and there are no horizontal white streaks (B). Make sure there are no missing lines or horizontal white streaks (A). If the page is blank, check the ink tanks for ink.įollow these steps to assess your printed nozzle check pattern:Ĭheck if there are missing lines in the pattern (1).Ĭheck for horizontal white streaks in the pattern ( 2). ![]() Select Print nozzle check pattern, then press OK. Open the paper output tray by holding the sides of the paper output tray. Turn on the printer and load one or more sheets of letter-sized plain paper in the lower paper tray. If your printed output is showing quality issues such as streaked prints or incorrect colors, you can follow the steps below to understand and resolve the problem.įollow these steps to print the nozzle check pattern: ![]()
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